Careers

SUMMARY

The System Administrator’s role is to manage in-house and clint based computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: The Systems Administrator tasks will include the following.

Operational Management

• Manage virtual and physical servers with Windows Server 2003 – 2019
• Manage Active Directory, Microsoft Office 365, and server and workstation patching with SCCM
• Manage the physical and virtual environment
• Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
• Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
• Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.

• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
• Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
• Develop required reports in response to business user and management needs.
• Manage vendors, outsourcers, and contractors to secure software products and services
• Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access.
• Build and deploy new servers on the network as needed.
• Have familiarity with NAS and SAN storage management, and MS DFS
• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
• Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and appliances security systems.

 EDUCATION/EXPERIENCE: 3-5 years of experience in a technical role with increasing responsibility. Bachelor Degree in Computer Science preferred or equivalent relevant work experience and/or hardware/software certification(s).

• Thorough understanding of Microsoft applications/infrastructure.
• Ability to communicate effectively with staff and clients.
• Strong documentation/reporting skills.
• Capable of resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
• Work experience or certifications in the following: Microsoft Active Directory, Microsoft Exchange, Microsoft file and print services Microsoft 2003/XP/7/8/10, Microsoft Office 2013/2019/365
• Microsoft Systems Management Server – SCCM, Microsoft ISA Server Networking skills, including LAN, WAN, TCP/IP, etc.
• Exposure to Virtual Desktop environments is a plus
• Strong understanding of Network Infrastructure is required